帕梅拉Sagarnaga, 项目经理 in Santa Cruz de la Sierra, 圣克鲁斯部门, Bolivia
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帕梅拉Sagarnaga

验证专家  in 项目管理

项目经理

位置
Santa Cruz de la Sierra, 圣克鲁斯部门, Bolivia
至今成员总数
2020年11月9日

帕梅拉 is an experienced project manager with a strong e-learning, 平面设计, and 敏捷 software development background. 她可以学习和适应新的行业, 也曾在石油和天然气行业工作过, 医疗保健, 及资讯科技服务. 帕梅拉 is an excellent communicator and team facilitator who can provide structure and clarity when working with cross-cultural and remote teams.

项目的亮点

eLearning Site for Preschool Kids in Bolivia
Managed the end-to-end software development lifecycle of the website and launched a successful MVP that validated the initiative and allowed us to plan and work on the complete project with a timeline of one year.

专业知识

工作经验

项目经理| Scrum Master

2022年至今
实时
  • Drove the project delivery on teams of 12 to 15 members (architects, QA, 开发人员)从分析到部署.
  • Simultaneously oversaw three to five implementations, with 6- to 18-month timelines for enterprise clients in six countries.
  • Managed customer relationships with enterprise clients for implementation and hypercare projects as extraordinary support to the professional services area (remote for Chile and Argentina and on-site for Mexico).

导演|创始人

2015年至今
Creatif
  • Collaborated with niche agencies and other vendors on marketing campaigns that resulted in 1.确认销售500万美元.
  • Coordinated with marketing teams on seasonal campaigns to increase new sign-ups.
  • Worked with startups during their initial stage on marketing initiatives, 包括事件启动, 附属品设计及制作, 品牌发展.

项目经理| Scrum Master

2019 - 2021
亚当HCM
  • Coached the development team on 敏捷 practices that were not fully embraced, including sprint planning and poker planning.
  • Implemented the quality improvement initiative, tracking requests that fail UAT to get insights into avoiding rejected tickets. This initiative identified opportunities for improvement, efficiency, and decreased time spent.
  • Managed a remote and cross-cultural team of developers, helping them stick to the plan as much as possible and deliver on time.
  • Established a communication and transparency framework that allowed visibility and progress tracking for all stakeholders, resulting in a decrease in missed deadlines with the final clients.

电子学习项目经理

2018 - 2021
Talance
  • Led to the successful completion of a high volume of courses launched on time and within budget, coordinating with remote teams of designers, 中小企业, 编辑器, 翻译, 和客户.
  • Designed and implemented the continuous improvement program to review and update the curricula of existing programs, resulting in an easy and effective 过程 for all PMs to work aligned for all the learning initiatives.
  • Designed and implemented the bilingual conversion 过程 for the most demanded courses to diversify the portfolio and reach different communities across multiple states.

ERP项目经理

2006 - 2015
YPFB查科
  • Managed the end-to-end software development lifecycle for over 20 projects in different company areas, 包括规划, 物流, 运输, 金融, 法律, 人力资源, 和公司.
  • Planned the SAP implementation initiative to replace the legacy SaaS ERP, 包括初步评估, 蓝图精化, 用户车间, 预算管理, 供应商评估, 以及招标管理流程.
  • Designed and implemented the user training initiative to minimize the number of support calls and reduce the time required for the monthly closing 过程.

eLearning Site for Preschool Kids in Bolivia

Managed the end-to-end software development lifecycle of the website and launched a successful MVP that validated the initiative and allowed us to plan and work on the complete project with a timeline of one year.

PikyMitai was intended to be a website that would allow children to learn while playing, with content specific to Bolivia's learning curricula provided by the government. It was focused on math, language, and science.

It would allow parents to have access to and understand the progress of their children's learning journey, along with complementary activities to reinforce content provided by the website.

I worked with the founder as an IT project manager, managing the project plan and coordinating with an outsourced team of developers and designers and the SME.

Audit-ready倡议

设计和开发工具, 过程, and KPIs to make sure all the client and patient files were updated correctly on the HMS at any time.

Managed to get all the audit-ready transactions for five sites, 涉及现场主管, 终端用户, 临床医生, 运营经理, 和助理. 该项目分为多个阶段:
• Understand and design the critical 过程es where documentation was lost or not ready
•建立kpi
•设置工具和控制点
• Pilot and adjustments for the final project definition
每月和每年的跟进

ERP实施

Planned the SAP implementation initiative to replace the legacy SaaS ERP, 包括初步评估, 蓝图精化, 用户车间, 预算管理, 供应商评估, 以及招标管理流程.

Managed multidisciplinary teams, including internal areas of the company and vendors. Delivered information and presentations for higher management and the board of directors. This project required extreme attention to detail in multiple areas and special attention to scope and budget due to government regulations.
2008 - 2010

Master's Degree in IT Strategic Management

Universidad de León - Politécnico de Cataluña - Spain

2001 - 2005

系统工程学士学位

universsidad Católica Boliviana -玻利维亚

2024年1月至今

谷歌数字营销 & 电子商务

谷歌

2020年11月至今

专业Scrum Master I (PSM I)

Scrum.org

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